Process & Precision

How
It Works.

From the moment you tap to the second of delivery, DROP-IT employes secure and innovative strategies to move your world. A simple, reliable process from start to finish.

Your delivery journey

Five steps. One smooth ride.

From booking a pickup to the final hand-off—here’s exactly how DROP-IT moves your parcel.

  1. 1
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    Request Pickup

    Download the DROP-IT app to request a pickup. Pay securely online or via USSD.

  2. 2
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    Drop Off Your Items

    Prefer to bring your parcels yourself? Drop them off at one of our collection points. We receive, process, and issue a tracking number before delivery.

  3. 3
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    Routing

    After processing your parcels, we manage the delivery journey to ensure a smooth and reliable experience.

  4. 4
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    Tracking

    Stay informed throughout the delivery journey with real-time tracking updates via our app, sms and email.

  5. 5
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    Right Where You Need It

    Your parcel is delivered or made available for pickup, depending on your preference.

Industrial Grade Security.

Every DROP-IT delivery is fortified with multiple layers of digital and physical verification.